Business Process Improvement & Management

Business Process Improvement (BPI) and Management (BPM) became a very important subject the last few years. In all of the sectors, without exception, there are BPI initiatives in progress.

Because of the very severe legislation in the Financial sector (especially the last several years because of the financial crisis), because of the high risks (market risk, operational risk, etc.) and because of the often very complex processes involving very specialized work across several departments there are more and more business process improvement and management initiatives.

Over the last few years there are huge changes in the Consumer products and Retail sector also because of the change in the way how consumers shop and what they expect from the retailers. It is not only because of technological innovation but also because of the globalization. Companies in the consumer products and retail sector are struggling to adapt to these changes. Online, mobile and social commerce are dramatically changing and complicating the processes of the organizations in the sector.

BUSINESS PROCESS IMPROVEMENT HANDBOOK FOR OFFICE & SERVICES
FOR EXPERTS & MANAGERS AN ADVANCED GUIDE

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In the Telecom, Media & Entertainment sector the growing number of often complex products and services, which are frequently changing, the management of the also growing number of new technologies all constitute to a lot of problems in most of the internal processes as sales, billing, customer support, maintenance, etc. Business process improvement became a necessity.

In Public Services the drivers for BPI are the reduction of cost, the development of efficient processes and to respond to policy.

In many other sectors business improvement and management can significantly improve internal processes in the Business Administration, Sales, Marketing, Purchasing, Hr, R&D, Finance, etc. departments.

Read more about these and other subjects in:

• my Books,
• the Knowledge section of this website,
• the Software section of this website (Cloud Computing BPI Tools, Variation Analysis Tools, Queuing or ‘Waiting line’Analyses Tools, Decision Analysis & Modeling Tools).